The Dynamic Actions That Make Businesses Successful

Business Overview

Global Operations

Philippines (Manila)
India (Kolkata)
Satellite Office, London(UK)
Current capacity for 250 people,
added capacity for 200 more

Technology

  • Interactive Voice Response (IVR)
  • Automatic Call Distributor (ACD)
  • Dialer
  • Multi-Channel Communicator
  • Reporting Engine
  • Browser-Based Interface
  • Call Conferencing

Strong Client Base

Industries: 3rd Party Service Providers, Telecom, Data & Lead Generation

Size: SMEs

Geographies: USA, UK, Australia, India & Philippines. Capability to deliver services globally based on requirement

Focused on Service

  • Operations
  • Processes
  • Technology/Optimization
  • Thought Leadership

Expertise

  • Industry practitioners
  • Operations management professionals
  • Data/analytics experts
  • Technology experts
  • Subject Matter experts
  • Domain Expertise across multiple service offerings/ Industries
  • Horizontal BPO experts
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Useful Links

Service Offerings

Methodology

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