Dynaxon IT Service (P) Ltd is a rapidly growing new generation Business Process Services provider specialized on providing Customer Service and Back Office Services to entrepreneurial start-up companies and big, small and mid-size businesses. As the name suggests Dynaxon – “Dynamic Action”, we leverage automation and latest communication technologies to provide high quality services at a competitive cost
No team size issue: with us, you can start with a small team.
The team grows as you grow.
Compare this to other companies that typically need a minimum head count in the range of 20-50 to start with
A flat per hour rate for both phone based and back-office services
Compare this with the flexible pricing models offered by Dynaxon.
Versatile Associates: We hire smart college graduates and train them to do it all - phone based customer service processes to all back office processes.
This means the same resource will do back-office processes when phones are not busy.
Compare this to other companies who typically keeps separate teams for voice processes and back-office processes.
We know e-commerce: We are experts in various e-commerce applications and e-commerce back-office processes.
So, with us, you will have a fully functional extension of your team within 1-2 weeks.
Compare this to “generic” outsourcing companies who require months of expensive training
With us you will never be a “small fish in a big pond”.
Our specialty is to support you no matter what size your company is. Our team grows as you grow
Appointment setting and Customer Relationship Management lifecycle - from customer targeting and segmentation to customer acquisition leading on to continued engagement resulting in superior retention.
Field Dispatch & Coordination (including call center) Workforce optimization.
Focus on B2B as well as B2C, tele prospecting, lead nurturing and survey based lead generations.
Customer order Helpdesk, Enquiries, Financial transactions, Upselling Shipping and Logistics coordination.
"Since I started buying leads from Dynaxon a few months ago, I've seen an amazing return on my investment! You can't beat that kind of quality when it comes to Finance and Household leads, especially these days. And their client service is great too! I'd recommend Dynaxon to any agent looking to make more from their leads."
- A leading Market Research and Survey company
"Dynaxon have been serving to our product for the last couple of years and the good part is that it can very diversified. I can pause the leads, vacation the leads, eliminate and add criteria according to my needs. Thank you Dynaxon."
- A Leading Data Processing Company
"Just wanted to say that your service is great and response time is fantastic! Something I have been struggling to
resolve for weeks, took only 360 seconds to resolve."
- E Commerce Customer
"Working with them for the last 4 years and still the same Account Manager makes our task easy. I do not have to keep a close check as our dedicated account manager has clear understanding of what we need and it is delivered to it’s best."
- Data House
"I have been very impressed with your friendliness and responsiveness. I would go so far as to say you set a benchmark in customer
support that other companies could learn a lot from."
- Customer for helpdesk and back office processing work
At Dynaxon, we hire the best emerging talent. College graduates from campus form a large portion of the new workforce entering Dynaxon, every year...View Details
Our Department of Operations Management covers production management, product and process development in general as well as information and communication in and about modern service enterprises...View Details